It is essential to align reporting to a decision maker’s span of control and his or her decision-making cycle. Once performance information is obtained, there is a big difference between what a CIO or PMO Director needs to see versus a Project Manager. It is crucial for PMOs to report information on the proper granular level – and at the necessary frequency – for the PMO to be impactful.
Get to know your audience’s reporting needs and frequency.
The major players in the PMO process demand different data at various intervals.