Tracking Methods within Microsoft PPM – Project Online and Project Server

/, PM Tools, PPM, Tom's Tech Talk/Tracking Methods within Microsoft PPM – Project Online and Project Server

Tracking Methods within Microsoft PPM – Project Online and Project Server

There are three distinct tracking methods within Microsoft Project Online and Project Server. Understanding these practices – and how they relate to the way you plan your tasks – will help you choose the tracking level that adequately meets the needs of your project.

Figuring Out the Level of ‘Task Progress’ Detail that is Appropriate for Your Organization.

As an administrator, you may have noticed that Microsoft PPM allows you to specify which tracking method you would like to use. The options are shown under “Task Settings and Display.”


Microsoft PPM, Project Online and Project Server

Deciding which method is best for your organization can be a tough and multi-faceted decision. To choose wisely, you need to know the three widely-accepted levels of detail that you can go into while planning tasks.

They are:

  • Schedule Management – The least sophisticated approach, schedule management takes the duration of tasks within your project into consideration without paying close attention to the resources assigned. For example: If I have a five-day task, I would know the progress of that task purely in terms of its duration.
  • Work Management – This level builds on schedule management by estimating the work associated with tasks. The term “work” can be defined as either effort or hours of labor. For example: For my five-day task, I have two resources working full time. The “work” for this task is 80 hours (based on a 40-hour average work week).
  • Cost Management – Once again adding a layer of complexity, this level also looks at cost. Based on the number of hours worked by each resource, you can monitor the cost of their effort. For example: For my five-day task, I have two resources working full time. With the average work week consisting of 40 hours, the total work for the task would equal 80 hours. If each resource costs $100 per hour, then the total task cost would be $8,000.

Choosing your PPM Task Setting

Once you have selected the level of detail that you want to go into when planning tasks, you can more easily make a decision about how you will oversee your project’s progress.

If you desire to do Schedule Management, the Percent of Work Complete method will probably work best for you. It simply monitors the percentage of the duration that is complete, to-date.

You can see in the image below that when 50% is added to the task, the overall task is marked as half complete. The only issue with this data is that you have no insight into how much effort it took to complete the task.

Microsoft Project Server, Project Onlne

Figure 1 Adding a % Compete to a task

For those of you that are following along, you may have noticed that this tracking method is called “percent of work complete.” It is true; if you assign a resource to a task then there will be an element of work involved with that task (see below). The only issue is the fact that with the Percent of Work Complete method, you do not track the actual work completed by the resources – so this information is essentially irrelevant.

Microsoft Project Server, project online

Figure 2 Adding a resource to a task

If you want to dig a level deeper and perform Work Management, then you will likely want the Actual Work Done and Remaining Work method to follow project progress. It is a great option because it allows you to observe the actual work completed on each task, and it also specifies the remaining work. By using this process, you can legitimately track the actual number of hours worked.

Microsoft Project Server, PPM, PMO

Figure 3 Using the Actual Work / Remaining Work Update Method

Also, if a task takes less effort (work) than originally planned, it is possible to update the schedule with a revised work estimate.

Microsoft PPM, Project Server, Project online, pmo

Figure 4 The Remaining work is reduced from 12 to 1 hours

Finally, there is Cost Management. Keep in mind that if you embark with Cost Management within Microsoft Project, it may open you up to scrutiny within your organization. So, if you’re going to use it, you better have accurate numbers.

Because of this, we recommend that you use the Hours of Work Done per Period method.

With this approach, you can follow the actual work completed by a resource. It is typically broken down over time, by the day. You can see in the example below that the Task Usage view is used to show the task, the resource working on the task, the Baseline work, the planned work (aka, Work), and the actual work (aka, Act. Work) completed each day.

Microsoft PPM, Project Server, Project Online, PMO

Figure 5 Actual work hours tracked by period

Now we know what you’re thinking – we haven’t shown you any costs. As long as your resources have a standard rate, you can see the costs in the Task Usage view by swapping out the Base. Work, Work, and Act . Work fields with Base. Cost, Cost, and Act. Cost fields. These fields will expose the costs for your project, broken down by day.

Microsoft Project PPM, PMO, Project Server

Figure 6 Actual Costs tracked per period


Now if you think that you would never use the Hours of Work Done per Period method because it’s too much work, we tend to agree with you. No project manager has the time to get into that level of detail for each assignment in their schedule. However, Microsoft PPM does have an answer to this: timesheets!


Projility provides expert solutions for effective change. We offer enterprise portfolio and project management solutions based on Microsoft Project Server and Project Online, with tailored dashboard reporting, analytics, and decision-making tools via our Hammerhead technology. Projility also implements professional services automation systems established on Microsoft Dynamics CRM Project Service, and presents cloud-based strategies, migrations, and hosting solutions through Microsoft Azure. Contact us for more information.

By |2018-06-06T11:19:06+00:00November 14th, 2016|Microsoft Project Server, PM Tools, PPM, Tom's Tech Talk|

About the Author:

Tom Henry
Tom Henry is the PPM Practice Manager at Projility. He leads a team of experienced PPM consultants in making clients more adept, productive, and profitable. Tom has been involved with project and portfolio management since graduating from Bournemouth University in the UK, working first in London and then moving to the US to further pursue his career. Tom prides himself on being able to understand his clients’ needs and translating those needs into simplified PPM solutions.

About Projility

PROJILITY is a Microsoft PPM and CRM services leader and product innovator. Our Hammerhead products have helped organizations around the world save hundreds of thousands on Microsoft Project Server training, customization, and support costs.

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